Frequently Asked Questions about Electrical Meters

Knowing where your electrical meter is located is essential, especially during emergencies when shutting off power can prevent further damage. Typically, meters are installed on an exterior wall of your home, often near where the main power line connects to your property. To locate it, follow the power line leading into your home.

For those living in apartments or multi-dwelling units, meters are usually grouped together in a shared area. Be cautious to identify the correct meter for your unit to avoid disrupting your neighbour’s power by mistake.

Whether due to renovations, solar panel installations, or outdated equipment, replacing an electrical meter is sometimes necessary. Since December 1, 2017, energy retailers have been responsible for installing, replacing, and reading smart meters. When a replacement is required, the old meter must be upgraded to a smart meter, which allows remote readings for more accurate billing.

Painting your meter box might enhance your home’s curb appeal, but you should proceed carefully. Check with your local building authority for regulations on painting or covering the meter box. If allowed, clean the box thoroughly (avoiding flammable cleaners) and mask off all electrical components to prevent interference.

Removing or relocating an electrical meter is never a DIY job. You’ll need approval from your energy retailer, and only a licensed electrician should handle the task. Improper removal can result in serious hazards, including electrical shocks or fires. At Mr Emergency, our qualified electricians ensure safe, regulation-compliant removal or relocation of electrical meters.