Frequently Asked Questions about Emergency Plumbing

There is no definitive answer as to what a plumbing emergency is. However, we typically view an emergency as anything that needs immediate attention. It’s something that could cause damage to your property or may interrupt your daily routine.

Common plumbing emergencies include:

  • Carbon monoxide leaks and gas leaks
  • Burst water pipes
  • Blocked drains 
  • Roof leaks
  • Sewage issues

Mr Emergency also tackles plenty of issues with hot water systems and gas fitting concerns. We’re happy to provide a professional service for any plumbing concerns that are impacting your day.

The cost of a plumbing service depends on the severity of the emergency and level of damage caused. For example, a quote for clearing a blocked drain will not be the same as a full drainage excavation and pipe replacement job.

If you are worried about the cost of emergency plumbing, Mr Emergency will always provide a fixed-price quote while onsite. Our plumbers will assess the situation before providing you with several options and solutions.

There are also no additional emergency call out fees and we offer a range of finance options** payment plans for approved customers.

Whether a pipe has burst underneath your kitchen sink or outside the home, it’s important to shut off your water supply. Inside the home, you’ll usually find an isolation valve in locations like the bathroom or under the sink. 

Often referred to as a mini tap or cock, these taps provide a convenient shut off point for leaking toilets or sinks. However, you may have to shut off the entire water supply while you wait for a plumber. 

If so, locate your water meter. It is usually located near the front of your property, within one or two metres of the sidewalk. Older water meters will have a tap attachment while newer ones have a handle. Once the water supply is cut off you can clean up any mess while waiting for an emergency plumber.