Reviews

For any home plumbing, electrical or air conditioning services provider, customer testimonials and reviews are pivotal to shaping the business’ reputation. This valuable feedback provides prospective customers with word-of-mouth insight into the standard of both the services and customer experience that the business offers.

Positive reviews help to build trust and encourage potential customers to try out a business. However, the less-positive but still constructive feedback is equally as important and helps to make the business better at their service delivery. Here at Mr Emergency Plumbing, Electrical and Air Conditioning, we take each and every review on board with an aim to deliver a gold-standard customer experience that exceeds expectations every time.

Why Customers Choose Mr Emergency

What we’ve determined over the years is that, for essential plumbing, electrical and air conditioning needs, there’s a variety of reasons why homeowners turn to Mr Emergency.

On site in 30 minutes*: Our technicians will always aim to be on site at your doorstep in just half an hour*.
No added charges after hours: We do not charge you extra to after standard business hours. That includes weekends and public holidays.
Convenient finance options** to choose from: Perfect for those times when the household budget doesn’t stretch far enough for a plumbing, electrical or aircon emergency.

Not only do these key factors attract new customers to Mr Emergency - it’s why they keep coming back to us as well.

The importance of reliable and efficient service in the middle of an unexpected emergency cannot be overstated. Mr Emergency understands just how valuable this standard of service is, whether it’s to fix blocked drains, replace a faulty air conditioner or restore power to your home. Our skilled and licensed service technicians are committed to making sure every customer has a positive experience.

Great Google Customer Feedback!

Australia-wide, ecstatic customers of Mr Emergency have expressed their appreciation for our emergency plumbing, electrical and air conditioning services. Here’s just a small selection of our stellar reviews.

Had TD and SA come over today to replace my hot water unit all on one go. All Good, excellent service guys! Will definitely call them back again and totally recommend them 😎

Evan

JK was the most wonderful young man and he went above and beyond. Our hot water service hasn’t been working and he fixed it today and I couldn’t get over how kind he was for a 25 yr old. I would definitely recommend him; I would hope his boss reads this and acknowledges his kindness. Please whoever is his boss please give him a pat on the shoulder and say well done JK

darrell gemmell

A great experience from start to finish. Jasmin in the contact centre was super helpful organising a booking for me. The electrician, Jeremy, arrived on time, offered to take his shoes off, was well presented and polite. He explained what was happening in plain English and made me feel confident that I'd made the right choice in engaging Mr Emergency.

Donna Bensley

On Site Within 30 Minutes*

When you’re facing a plumbing, electrical or heating and cooling emergency at home - we’re talking anything from a blocked toilet to a sparking powerpoint or a gas leak from your living room heater - getting it seen to ASAP is essential.

Mr Emergency appreciates that time is of the essence, which is why we’ll always aim to send a local plumber, electrician or air con technician to your home within just 30 minutes* of your call. Whatever unexpected, urgent needs you have, our team is available 24/7 - every day of the year - to respond and resolve the issue with same day quality service.

It’s this steadfast commitment to providing a quick service response that sees many of our customers come back to us in their time of need, which is reflected in many of our reviews. A quick resolution to these emergencies can stop small problems from becoming major dramas.

No Added After Hours Charges

As important as a fast response to an emergency plumbing, electrical and air conditioning issue is, being able to call on someone at any time of the day or night - on any day - is equally as crucial. Mr Emergency understands just how important round-the-clock service is, which is why we’re available 24 hours a day, 7 days a week, 365 days a year.

Better still, we will not charge you extra for us to come to your home after hours, including weekends and public holidays. That includes weekends and public holidays. You’ll pay the same to fix a leaking tap or a faulty split system air conditioner at 3pm on a Wednesday as you will at 3am on a Sunday or on Good Friday. It's all part of our commitment to providing excellent service at all times.

Product Review Praise For Mr Emergency

Across Australia, delighted clients of Mr Emergency have shared their gratitude on Product Review for our exceptional emergency plumbing, electrical, and air conditioning services. Here’s a glimpse of our glowing feedback.

Prompt and fast

TD - fixed leak on Saturday afternoon quick and professional and gave advice on better product

brock c.

Highly responsive and helpful

We were helped by both DC (who inspected and escalated) and GT (who came within the hour to fully service and repair). Both were beyond knowledgeable, helpful and friendly. GT immediately reviewed and fixed the issue and gave advice above and beyond the issue on future use of the system. Would highly recommend. I called at 7am and the issue was resolved the same day.

Brooke

Heating service

GT and RK were both very professional, friendly and hardworking. Job was completed quickly and great outcome. Would use services again and recommend to anyone

Wendy H

Convenient Finance Options**

Just as plumbing, electrical and aircon emergencies don’t typically take your busy schedule into consideration, they generally don’t think of your household finances either. But Mr Emergency doesn’t want you to delay your essential maintenance and repairs for a more budget-friendly time. Not only can these emergencies potentially damage your home, they can present life-threatening health and safety risks too.

It’s for this reason that we offer flexible and convenient finance options** that allow you to get those urgent repairs done when you need them, and pay them off over a series of instalments. Available through noted finance lenders Zip and Humm, you can make repayments weekly, fortnightly or monthly depending on your chosen plan.

Customers Saying Yes on Yellow Pages

Nationwide, satisfied customers of Mr Emergency have conveyed their thanks on Yellow Pages for our outstanding emergency plumbing, electrical, and air conditioning services. Here’s a handful of our rave reviews.

Clogged Pipes

Quickly identified cause of clogged pipe. A technician arrived the next day and was highly skilled and communicated very well what was found and done to clear the pipe.

Larry

Fantastic Experience

Prompt professional service. Technician was knowledgeable, personal and respectful. First time using Mr Emergency I will absolutely be relying on them again and recommending.

Stephen

Drain Problem

Kevin is friendly, professional and knowledgeable. He inspected my plumbing and provided photographs of the corroded areas that require replacement. He explained each item on the estimate. I highly recommend!

Johan

Discover What Mr Emergency Can Do For You

At Mr Emergency, we’re proud to deliver prompt, reliable, and professional service for all your plumbing, electrical, and air conditioning needs. Our commitment to being on-site within 30 minutes*, offering round-the-clock availability without extra charges, and providing convenient finance options** ensures you receive the support you need, exactly when you need it. Our team of skilled technicians is dedicated to exceeding your expectations and providing a seamless experience from start to finish, which is reflected in our many positive reviews.

Whether it's an urgent hot water system repair or routine maintenance, let Mr Emergency Plumbing, Electrical and Air Conditioning be your trusted partner in maintaining the comfort and safety of your home. Discover the difference today and experience unparalleled service that keeps our customers coming back.

Triumphant True Local Testimonials

Throughout Australia, happy Mr Emergency customers have praised our emergency plumbing, electrical, and air conditioning services on True Local. Here’s a brief look at some of our excellent reviews.

Very pleased with my experience. Sales rep and installation techs were very knowledgeable and helpful. They also had very reasonable financing options.

Caroline Marcellus

The tech that came out was courteous and didn’t waste our time. He gave us the facts and allowed us to make an informed decision. Would definitely use them again!

robert_leaf

Ran into some plumbing troubles with our old pipes and reached out for help. The crew that showed up was on the ball, diagnosing the problem in no time and getting straight to work. They wrapped up quicker than I expected, and everything's been solid since. Really put my mind at ease.

anastasiagreg

Started noticing a strange gurgling sound from our pipes and the water just wasn't draining right. I called this plumbing service and they were able to come out the same day. The plumber was super knowledgeable, quickly figured out it was a blockage deep in the system, and got it cleared out. He also gave us some great advice on how to prevent it from happening again. Since then, everything's been flowing smoothly. Really impressed with their prompt and effective service.

kirra12345

I called them for a water pressure problem in my shower, and they not only fixed it but also explained how to prevent it in the future. Courteous and knowledgeable - I highly recommend their services!

Lukk Adzadi

These plumbers genuinely care about their customers. They took the time to explain the issue, walked me through the repair process, and even provided tips for preventing future problems. I recommend them.

Barbara Richardson