Frequently Asked Questions about Emergency AC

An air conditioner emergency is an instance where your air conditioning unit stops working in dangerous conditions.

This will typically occur during a heatwave or extreme heat conditions where a lack of cold air could pose a severe health concern.

Contact a licensed air conditioner technician immediately.

If your air con breaks down in extremely hot weather, contact Mr Emergency for fast service. We’re available 24/7 and can be at your home within 30 minutes* to help.

There are a number of common problems with air conditioners, particularly when they haven’t been maintained properly.
The most dangerous problem is a gas leak.

The smell of gas or hissing sounds are signs of a gas leak. In this case, call an emergency AC technician from Mr Emergency immediately.

Other common emergencies include clogged lines, electrical faults and ventilation problems in the air ducts. All problems require professional help from a qualified AC technician.

Air conditioning systems should last 10 to 15 years.
At Mr Emergency, we recommend annual servicing and maintenance, which should help you avoid air conditioning emergencies.

Regular maintenance from a professional AC technician will detect problems before they escalate, along with helping your system to operate more efficiently. With regular maintenance, many systems will last beyond 10 to 15 years.