Mr Emergency: The Company Behind the Rocket-Topped Van

Ever spotted one of those striking black, red and white vans on the street with the big red rocket on the roof – probably illuminated at night –  and wondered to yourself “What’s all that about”?

Congratulations! You’ve just found one of Mr Emergency’s warp-speed rocket-topped service vans.

When you find yourself in a plumbing, electrical, air conditioning or roofing emergency, you want someone who can get to your home as soon as possible to fix the situation. That’s precisely what you get when you call on Mr Emergency.

We’re not just a licensed service provider; we’re essentially a commitment to swift solutions for your home emergencies. Whether it’s plumbing, electrical, heating and cooling, or roofing, Mr Emergency is your reliable partner in times of need.

Now, about that rocket-topped van that you saw …

For many of us, the first thing that comes to mind when we think about rockets is their speed. Their velocity. Even words like propulsion and momentum spring to mind.

It is these words that reflect the values of Mr Emergency and how we work, and are therefore exactly what the rocket-topped van symbolises. Essentially, we provide a lightning-fast, rapid response to your home service needs.

The rocket on top of the van proudly announces that Mr Emergency operates with urgency, efficiency, and faster than a speeding bullet. Just as a rocket propels itself swiftly into the vast expanse, our services move toward your home emergencies with that same degree of supersonic speed.

It’s a promise of rapid action; our technicians will always aim to be at your home within 30 minutes* of your call to deal with anything from a burst pipe to a loss of power or a serious roof leak.

Think about some of the most familiar brands that you can instantly recall and what it is that you recall about them. It might be the distinct purple wrapper of a block of Cadbury’s chocolate, the famed “golden arches” out the front of your local McDonald’s, or the unique shape of a Coca-Cola bottle.

Mr Emergency’s rocket-topped van essentially follows the same principles. It’s something you’ll always remember, it’s a talking point, and it’s something that you’ll likely recall with ease when the time comes that you need an emergency plumber, electrician or air conditioning technician.

But more importantly, what the rocket-topped van really stands for is our promise to you. Think of speed as more than just being quick; it’s about being right there when you need us the most. And then there’s urgency –  it’s not just about how fast we respond, but it’s a whole attitude, a way we approach everything we do. Plus, efficiency? It’s not just about fixing the issue; it’s about getting the job done with precision and care.

So, this rocket-topped van of ours? It’s our way of showing how committed we are to these values across all of our services.

Now, let’s explore the comprehensive range of services Mr Emergency offers. From plumbing and electrical work to air conditioning and roofing services, each is backed by our commitment to excellence. When we arrive at your home in our rocket-topped van, you can be completely confident in our level of service expertise.

Plumbing Services

From planned installations and maintenance services to emergency plumbing repairs, Mr Emergency has you and your home covered. We can assist you with all your home plumbing needs, including:

• Hot water system installation and replacement
• Burst pipes
• Blocked drains
• Leaking taps
• Clogged or leaking toilets
• Dishwasher installation
• Tempering valve replacement
• Pipe relining
• Fridge plumbing and more

We also have licensed and experienced gas fitters who can assist you with all your essential gas fitting needs. From appliance installation to gas leak detection and carbon monoxide testing, we’ll ensure your home is 100% gas-safe.

Mr Emergency is available 24/7, every day of the year, to attend to your gas and plumbing emergency needs. Even the smallest of leaks is something that requires immediate attention as it doesn’t take much for minor issues to escalate into major problems.

Electrical Services

If there’s one major utility service in your home that needs immediate attention when things go wrong, it’s the electrical systems in and around your property. The risks that come with electricity are too great for your family and your home to just ignore.

Luckily, Mr Emergency’s emergency electricians are on hand day and night to attend to your essential electrical needs. Call us when you need assistance with:

• Powerpoint replacement
• Rewiring of your home
• Restoring power to your property
• Switchboard installation and repair
• RCD safety switch installation and repair
• Circuit breaker replacement
• Smoke detector hard-wiring
• Security lighting installation and more

Electrical work is always something you should have a licensed technician complete; it’s never a DIY job. If you find yourself dealing with an unexpected power outage, sparks coming out of a faulty power point or appliance, detecting a strange burning odour coming from any power outlets or experiencing a sudden failure of a major appliance, always give us a call.

In addition to your emergency electrical needs, we also provide a raft of services that simply get your home running with convenience and energy efficiency.

From smart home automation to energy-saving lighting installation and everything in between, we’re ready and willing to assist. 24/7.

Air Conditioning Services

As we move into summer and the heat starts to kick in, chances are many of us will be relying more and more on our air conditioning. For some people, the air con is more than just about comfort; it provides significant benefits to their well-being by purifying the air and delivering refuge from the searing heat.

So, what happens when your air conditioner suddenly gives up on you? You can call Mr Emergency and have one of our emergency air conditioning service technicians come to your home. We provide installation, maintenance, replacement and repair services for all types of heating and cooling systems including:

• Ducted air conditioning
• Split system reverse cycle air conditioning
• Evaporative cooling systems
• Window air conditioners
• Gas heaters
• Space heaters
• Wall furnaces
• Gas log fires
• Hydronic heating and more

Our technicians offer the full spectrum of air con services to address just about any emergency, from cleaning or replacing dirty filters and coils, to refrigerant leaks, replacement of worn-out components, leaks of carbon monoxide and other gases, faulty thermostat readings and blocked condensate drains.

No matter what your air conditioning issue is, you can rely on our licensed technicians to get your heating and cooling back in prime working order.

Roofing Services

A leaky roof can transform your home into a soggy, water-logged nightmare. It compromises both the structural integrity of your home and the comfort of its occupants.

Recognising the critical role that a sound roof plays in safeguarding homes, our roof plumbing specialists are committed to providing comprehensive solutions.

We offer a comprehensive range of roof plumbing services that include:

• Leaking roof repairs
• Gutter and downpipe installation and repair
• Roof Restoration
• Reroofing
• Roof insulation
• Roof painting
• Roof flashing and more

Our roof plumbing professionals address all roofing issues from minor leaks to major post-storm activity roof repairs. They understand that a well-maintained roof is more than just a protective barrier against the elements. It’s also a vital feature of a secure and comfortable living space.

It bears repeating; when it comes to the need for emergency plumbing, electrical, air conditioning or roofing work for your home it’s something you should always leave in the capable and qualified hands of a licensed technician.

DIY attempts not only put you and your home at risk, potentially void warranties and can be costly to fix if not done right – in many cases, they can even be against the law.

That’s why it makes sense to call Mr Emergency.

When you see the rocket-topped van pull up at your home, you can take comfort in knowing that our technicians will pull out all the necessary stops to maintain the safety, comfort and functionality of your home.

With 24/7 services and a steadfast commitment to be at your home within 30 minutes* of your call, you can rest assured that we’ll attend to your emergency with the urgency and speed of the red rocket on top of our van.

Contact Mr Emergency now and experience the difference – where swift solutions meet exceptional service. When you choose Mr Emergency, you’re not just choosing a service; you’re choosing a commitment to your home’s well-being.

Please note: This information is provided for advice purposes only. Regulations differ from state to state, so please consult your local authorities or an industry professional before proceeding with any work. See our Terms & Conditions here.