Frequently Asked Questions about What to Do in a Gas Leak Emergency

Gas leaks often give off a distinct rotten egg smell because gas suppliers add a chemical called mercaptan to help detect leaks. You might also hear a hissing sound near gas appliances or see bubbles if gas is escaping from pipes outdoors. Physical symptoms like dizziness, nausea, or headaches can also be warning signs. If you notice any of these, treat it as an emergency and act immediately.

The most important thing is safety. Don’t turn on lights, use electrical appliances, or create sparks, as gas is highly flammable. Open windows and doors to let the gas escape. Turn off your gas supply at the main valve if it’s safe to do so. Then, leave the house right away and call your gas supplier or emergency services from a safe location.

No – never try to repair a gas leak on your own. Gas work requires licensed professionals who have the right equipment and training to safely locate and fix leaks. Attempting DIY repairs can be extremely dangerous and may even make the problem worse. Always call a licensed gas fitter or your gas provider to handle the issue safely and properly.